How and when will payments be made?

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• How and when will payments be made?

  Payments will be made within the first five days of the month and will be charged to the credit card you provided during the initial registration.

• When will my wines arrive?

  The wines will always arrive at the beginning of the month (unless there is a logistics problem beyond our responsibility, of which we will notify you in advance of the possible delay of your wines).

• If the tickets are sold out, can I join the Waiting List?

  The system allows you to join the Waiting List. To do so, you will be asked for your details and your credit card but no charge will be made. In many occasions there are changes or cancellations of reservations for different reasons, if there are ...

• What type of packaging will I receive my order in, is it safe?

  We ship orders in boxes designed for this purpose, totally safe and designed to resist any impact or breakage.

• What views will I have from where I have the picnic?

  If the day is clear you can enjoy a fantastic view of Teide, the Atlantic Ocean and all this surrounded by vineyards in a rural and unique environment.